Roles, seats and client access

Owner only: delete the workspace, manage billing, transfer ownership. Owner and Admin: workspace settings, remove members. Owner, Admin and Editor: invite members, manage forms and project types, create organizations. On an organization or project, settings and members need Admin, writing or importing data needs Editor, and reading and exporting (report PDFs included) is open to everyone, Viewers included.

Internal members always use a seat. External members use one only as Editor or Admin; Client members only as Admin. Before you send an invite, the dialog states 'Uses 1 team seat' or marks it free. Free viewers are capped at 2 per purchased seat on Starter, 4 on Pro and 10 on Business, unlimited on Enterprise; invites beyond that are blocked with 'No available seats…' or 'No available viewer slots…'.

Invitations go out by email with a unique link, or you copy the link from Team settings and send it yourself. They expire after 7 days. The invitee accepts from their personal space ('You've been invited to this team') and signs in with email and password or with Google.

Yes. Set their scope to 'Assigned only', or invite them at project level only. In a project's Settings → Team, admins add team members as Admin ('Full project control'), Editor ('Can inspect and edit') or Viewer ('View-only access'), and the page shows who already has access through the workspace or organization.

Inspections are append-only: every submission, whether from the field, a batch or a correction in the grid, is a new record with who and when. The feature's 'Form Submissions (N)' timeline lists them, an attribute-level history view shows how each value changed, and grid corrections carry a 'Corrected' badge.

Yes. One email is one account. Multi-team users get a team switcher with one home workspace, 'Your work' shows projects across all teams with status filters and search, and the Teams page lists each team and organization with your role.