Privacy Policy

Last updated: January 2026

Protecting your personal data is important to us. This privacy policy explains how we collect, use, and protect your data when you use our platform and services.

1. Data We Collect

1.1 Data You Provide

  • Account information: Name, email address, password, and profile details when you register
  • Project data: Field data, coordinates, photos, notes, and other content you upload to the platform
  • Communication data: Information you provide when contacting support or giving feedback
  • Payment information: Billing address and payment details (credit card data is processed by our payment provider)

1.2 Automatically Collected Data

  • Usage data: Information about how you use our services, including features accessed and timestamps
  • Device information: Device type, operating system, browser type and version
  • Location data: Approximate location based on IP address; precise location only with your consent in the mobile app
  • Log data: IP address, access times, and session duration

2. Purpose of Data Processing

We process your data for the following purposes:

  • Service delivery: To provide our platform, manage your account, and enable your projects
  • Communication: To inform you about important changes, respond to support requests, and send technical notifications
  • Improvement: To analyze our services, fix bugs, and develop new features
  • Security: To prevent fraud, protect our systems, and ensure compliance with our terms of service
  • Legal obligations: To comply with legal requirements, particularly tax and commercial retention obligations

3. Legal Basis for Processing

We process your data based on the following legal grounds (Art. 6 GDPR):

  • Contract performance (Art. 6(1)(b)): Processing necessary for the performance of our contract with you
  • Legitimate interests (Art. 6(1)(f)): Processing necessary for our legitimate business interests, provided your interests do not override them
  • Consent (Art. 6(1)(a)): Processing based on your explicit consent, which you can withdraw at any time
  • Legal obligation (Art. 6(1)(c)): Processing necessary for compliance with legal obligations

4. Data Sharing

We do not sell your personal data. We only share your data in the following cases:

  • Service providers: With carefully selected partners who assist us in providing our services (e.g., cloud hosting, payment processing, email delivery)
  • Legal requirements: When legally required or to protect our rights
  • Business transactions: In connection with mergers, acquisitions, or asset sales, where the acquirer remains bound by this privacy policy
  • With your consent: In all other cases only with your explicit consent

5. International Data Transfers

Your data is primarily processed on servers within the European Union. When we transfer data to countries outside the EU, we ensure appropriate safeguards are in place to protect your data. This includes EU Commission standard contractual clauses or transfers to countries with an adequacy decision.

6. Data Retention

We retain your data only as long as necessary for the purposes for which it was collected or as required by legal retention periods:

  • Account data: For the duration of the business relationship and beyond according to legal retention requirements
  • Project data: Until you delete it or close your account
  • Billing data: 10 years according to commercial and tax regulations
  • Log data: Typically 90 days for security purposes

7. Your Rights

You have the following rights regarding your personal data:

  • Right of access: You can request a copy of the data we hold about you
  • Right to rectification: You can request correction of inaccurate data
  • Right to erasure: You can request deletion of your data, provided no legal retention obligations exist
  • Right to restriction: You can request restriction of processing of your data
  • Right to data portability: You can receive your data in a structured, machine-readable format
  • Right to object: You can object to the processing of your data, particularly for direct marketing
  • Right to withdraw consent: You can withdraw any given consent at any time

To exercise your rights, please contact us using the contact details provided in our legal notice. You also have the right to lodge a complaint with a data protection supervisory authority.

8. Cookies and Tracking

We use cookies and similar technologies to improve our services:

  • Essential cookies: Required for basic website functionality (e.g., login, language preferences)
  • Analytics cookies: Help us understand how visitors use our website
  • Functional cookies: Enable enhanced functionality and personalization

You can change your cookie preferences at any time through your browser or our cookie settings.

9. Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. This includes encryption, access controls, regular security audits, and employee training. However, no method of transmission over the Internet or electronic storage can be 100% secure.

10. Children's Data

Our services are not directed at persons under 16 years of age. We do not knowingly collect personal data from children under 16. If you become aware that a child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update this privacy policy from time to time. For significant changes, we will notify you by email or through a notice on our website. We encourage you to review this page periodically.